548 21st St, Virginia Beach, VA | Directions 2345136.848079 -75.982018
Neighborhoods: Northeast Virginia Beach
I just wanted to commend you on the work and customer service your plumbers showed me recently. I had a situation that looked to be a simple slab leak and eventually led to more complicated problems after the initial inspection. Each time we ran into a "road block", your plumber explained everything to me in detail. He answered any question thoroughly and honestly each step of the way and even helped me in getting answers from our insurance. Thank you so much!
Best customer service! – Thank you so much for your attention to my needs. This was the best customer service I have seen in years. We will definitely use your service again.
Fantastic Service – This was the 2nd time I've had Joe out to the house and he has delivered fantastic service both times. He's a valuable asset to your company.
THE BEST – There's a reason these guys are known as the best. WILL FIX IT RESCUE ROOTER know what they are doing and won't screw around with you.I had a brand new AC unit installed by these guys and they also serviced my ancient furnace. I'd highly recommend them to everyone.
Good company! – Joe was very knowledgeable, courteous, efficient and did a wonderful (clean) job. Explained everything. Price given before job started about as I expected. No changes throughout. Good company.
Great customer service!! – Customer service is very important and Mr. Perez gave that service to us.
Great Service – We appreciate your service to our home, after I had called Sears, who did not know what they were doing! Your technician, Manuel, diagnosed the problem immediately, without choking results,of the problem or the dollar amount! I appreciate a company that is HONEST!!! I will call, "Will" Fix it, again, in the future for all my service problems again! Thank you again !
Professional – Courteous, Professional, and Timely. The technician showed up within 5 min of when they said he would be here. He examined the two problems that I had called about and showed me how to save money fixing the problem myself (minor monthly maintenance problems), and he then examined the water heater and various other plumbing systems in my house and gave me a rundown of the overall status of my house's plumbing... all for free. I will definitely be calling Will Fix It in the future for all my plumbing problems.
Impressive! – Normally I wouldn't write reviews but I wanted to share my experience. My mom called Willfixit for a drain that kept stopping up. They came out and gave her a bid to replace the sewer pipe underground. After calling around to check the price I found they were in line with others. The service was exceptional, they explained everything and even showed us the before and after with a camera they ran down the line. They cleaned up everything when they were done. Even the city inspector said this was a good company.
WILL' FIX IT NOT TO BAD – I received a call awhile back, which as wasn't to fond of, explaining that "will fix it" would be in my subdivision. I was extremely turned off by the cold call itself, because it turned out that it wasn't really truthful. Although the gentleman i spoke with(john or josh, i can't remember) was quite pleasant and and made me laugh at the fact that he knew he was cold calling and giving me a sales pitch( a pretty good one at that). I felt comfortable with a maintence they were offering so i said, what the heck. The ac/heater guy was on time and very polite. He actually walk me through the whole exam. It was only until he tried to sell me something that I again became turned off. All in all, I was pleased with the service and courtesy of the employees i dealt with. especially the fact that I was told to have a "BLESSED" day after the person(john or josh) had already sold me. Thank you.
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