Good Food Horrible Service. As a former employee I am making this review strictly on the basis of what i have encountered. I used to frequent Cugini's as much as possible food was great cooked to perfection, Growing up in Queens NY I could not ask for more. When I applied to work there i was hired with in one week, and saw another side of Cugini's, the cleanliness is far far beyond what it needs to be, for warning to EVERYONE, the cooks in the back and especially the pizza makers barely wear gloves or even wash there hands, yes the management can deny this as much as they want and i was at fault also the floor and walls are covered in grime and dirt, just take a peek around the corner by the register or when you walk by to use the bathroom, un covered meats for heroes roaches in bathrooms, ovens barely ever clenaed only QUICKLY scrapped out at the end of the Day. Both owners over price there food and it is far from fresh, if every customer could truely honestly spend one day as an employee this resturant would lose all of it's clients, it saddens me because the owners are good people and mean well but have ABSOLUTLEY no idea how to run a business, also why only give discounts to police and fire fighters when 75% percent of your customers are Military Kinda funny to exclude them when the keep Hampton Roads Running. Pizza is made right in front of you so pay attention people and notice the employees are bare handed using ther aprons to clean there hands ALL DAY LONG, dipping there bare hands in and out of every topping container while making everyones pizza then touching counter tops stuff in the back smoking a cigarette than coming back and making more pizza, it grossed me out beyond belief, they try to hard to make what they call NY Style Pizza and Italian food, one it is Virginia so yes it will be different but if your not from NYC and never cooked food for TRUE NY'ers then dont clain NY Style yeah good food but not NY.
Great food and wonderful service!. The food and service here was wonderful. The past few times i've been here everything was fresh and tasted amazing. Everyone was friendly and real family like, they could maybe make the restaurant a little bit bigger I imagine it gets crowded quick haven't been there for that yet. But overall i give them an A+.
Terrible service, good pizza.
This place has good pizza, maybe the best in town, but the service is terrible.
Problem #1: We ordered a two topping pizza, spinage and pepperoni and we had a coupon for a one topping large pizza for $9.99 so I was expecting to pay about $12.00 for an additional topping, I mentioned the coupon when I ordered, but when I went to pick it up they didn't honor the coupon because they consider a spinage pizza a specialty pizza which is fine, but they should have told me over the phone. They charged me close to $19 for the pizza which is rediculous in my opinion for a pizza. When I got home my wife and sister in-law refused to eat this pizza because it was not what they wanted, there was no tomato sause, the sauce was a ricotta cheese, which is not what we ordered or wanted, so my sister in-law called and was on hold for about 10 minutes after telling them about the problem. If you are going to charge this much for pizza they should have much better service. If I paid $6 for a pizza, I would expect bad service and be surprised if there is good service. If I pay $19 for a pizza I expect good service and am surprised if it is poor service. In this situation I was surprised at how poor this service is.
Problem #2: (This is a minor minor problem, but something I noticed) I noticed that they have a firemen and policemen discount of 10% so I asked about a military discount and they don't offer military a discount at all. To me it doesn't make sense that my brother can spend 1 year in Bosnia and 1 year in Iraq and earn a purple heart (he was shot in the knee) and he isn't considered for the discount. I do appreciate the discount for Police and Firefighters don't get me wrong, but if you are going to offer the discount it doesn't make sense not to offer it to the military. How would a Policemen feel if there is a discount for Firemen and Military but no Policemen. They go hand in hand in most cases, but not here. Maybe the owner has a problem with the military. My wife, brother and I all served in the military and I refuse to eat at an establishment that has a problem with the military.
This place is too expensive, for these prices I should feel welcomed and they do not make you feel welcomed at all!!
Great Italian Food!.
This is one of those store front independent restaurants that one hopes is good. I can honestly say Cugini's surpasses all expectations.
The pizza has some of the best crust (not greasy) and sauce was some of the best I have ever had. The ravioli are plump and delicious. And the canoli are homemade and fabulous.
They also have other unique dishes that are amazingly delicious like the strips of lightly breaded eggplant rolled and filled with ricotta cheese. Our other favorites were the soft warm garlic bread knots. None of us had anything we didn't find delicious. I wish I could have wrapped them up and brought them back to Cincinnati because we sure don't have any thing here that compares with Cugini's! (Sorry LaRosa's)
Oh, and another big important thing for me were the bathrooms were very clean and the staff were friendly and efficient!
AWESOME NYC STYLE PIZZA. As a transplanted New Yorker, I finally found the pizza I grew up with. For anyone who loves REAL New York style pizza...this is the place for you. THANKS!
This place's service is not good. I called because the food that was delivered was burnt and had no cheese inside, when I talked to the supervisor he told me that they served us old food that had been sitting there and that there was nothing that they could do because half of it had been eaten. There were onions in it when there shouldn't have been. I am very displeased with this place. My husband used to LOVE this place and now we will NEVER order from there again!
Wow! What Good Italian Food!. I ate at Cugini's in Chesapeake for the first time this past Friday. We had the Antipasto salad and a pepperoni and mushroom pizza. The salad dressing, which they make at the restaurant, was outstanding, as was the salad. The pizza was hot, fresh, and delicious. I have never tasted a better crust. They were very generous with the toppings. We also had the garlic knots, which were served piping hot and covered with parmesan cheese! Yum. The restaurant has been under new management for the last 8 months. We learned from the new owner that he has expanded the menu, which consisted of everything imaginable - seafood, veal, pasta, stromboli, desserts, etc. If you love Italian food, then you need to try Cugini's - you won't be disappointed.
Amazing food! Great lunch specials!.
This is the best Italian I have found in the area so far! I have lived here for 23 years and have only found a handful of places with great salads, pizza, garlic knots, etc. But you would normally have to go somewhere separate for the best of each. But, this place has great salads, pizza, pasta, garlic knots, desserts (cannolis) all in one place, which is very convenient. They also have great lunch specials (2-3 per day) to choose from everyday.
I recommend everyone try this place.
Best Pizza in area... Better under new management!. Googled today to get the phone number so I could order another great pizza and noticed the last post.... Not to say this didn't happen in some form or fashion but I suspect the last reviewer is as ignorant as the name they choose for themselves. If this person acts like they write, I bet they "ax" a lot of questions and wonder when Obama is going to step in and subsidize pizza for all. I personally found their post annoying so maybe the people at Cugini's found the same to be true in person! Cugini's is one of the best around for Pizza and the like!
Delivery is horrible!. for starters, I ordered some food and the girl on the other line was rude and to say the least a bit short tempered! after placing the order she gave me my total which was completely wrong from which the delivery driver had! ( a fifteen dollar difference to be exact). I was told "my food will be here shortly" which I thought was a little bizzare, actually showed up a 1 hour and 35 minutes later. I called about thirty minutes prior and a different girl answered. I told her I placed an order about an hour ago and I was wondering where it was at, she said the delivery guy left about 5 minutes ago, well thirty minutes later he finally showes up....and arrived at my doorstep with an ATTITUDE!!!!!!! I almost snapped on him! but I didnt. I did tell him the girl told me he was on his way thirty minutes ago, and his response was "she did??" so non-chalantly..really p***ed me off....so no tip for him..........long story short........I do not recommend this restaurant to ANYBODY! very UNPROFESSIONAL!!!!!!!!
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Cugini's Pizza & Pasta on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.