Deep Creek Veterinary Hospital

First visit. Had to wait longer than I expected but overall I was happy. All of the staff went out of there way to express their concern for my time (thumbs up), they were all very polite (thumbs up), the vet was very helpful and I was not billed an arm and a leg. I will be back.…

3 Year Old for a Groomer!!!. Okay, I been coming to this vet for about 6 years now and I must say it is going down hill. As soon as you get used to a staff member they leave. A cute blonde that used to work there for awhile who knew my name, my pets name and it was a comfortable feeling to come in and have her cheerful attitude. Now it as cheerful as a wall. My husband even liked that blonde because she knew exactly what food, medicine etc we usually purchase. And the ones that have been there forever are the ones that should be dismissed. The only staff member worth talking to there is a lady named Bobbi who has been there forever and actually smiles. Too bad she is not the receptionist, doctor or groomer! They have groomers then they lose them and the one they have now is AWFUL! My 3 year old grandson could of cut my babies hair better than her. She came out and asked me if I liked it and she was not friendly at all. I couldnt say no because how would she fix the job she had already performed? Choppy , jagged and when she handed him off to me- he looked scared. Petsmart is cheaper and though the ladies are not the most cheerful- I know they can do a better job and not butcher my animal. More than likely they will have a new groomer in a week like usual or a new receptionist, the turn over in this business is crazy and I think thats why it has gone downhill. I hope they read these reviews because something has to change.…

Awful!!!!!!! Run!. First off I am def one to write reviews for awesomeness of a facility or business, but this one is not going to be a positive review. I walked in as a new client and no one said hello, nothing- just handed me a clip board and said fill this out. I fill these forms out and sign them and then wait forever to be seen. After waiting I get into the room and yes- the review below mine is correct...cigarette smoke to a point she touchewd my animal and he smelled like cigarettes!!!! I have children and the last smell I need them to smell is cigarette smoke. So anyways he comes in and looks at my animal, gives him some vaccines and then tries to push more vaccines on me- ridiculous. Not everyone makes a ton of money like a veterinarian and should not be pushed or feel bad for not having the works done... I came in- doesnt that count? anyways- I will spend my money somewhere else, def not here!!! My bill was outrageous and an exam is 50 dollars!!! I just really was not impressed at all. My friends come here and after I told them they were in shock and will not be going back again either. Its n overpriced business.…

Don't Come Here! Awful!!!!. If you love your animal- dont bring them here. Been here a few times within the past month. You walk in and the staff is very unfriendly and noone smiles, they all look miserable! You wait to have your name called and thats if they can find your chart even THOUGH YOU MADE AN APPOINTMENT!!! You sit and wait, and then an unfriendly assistant greets you and you can't even breath int he room with them because they reek of cigarette SMOKE! Disgusting. Then she takes your info and then proceeds to tell you what you should have done today with vaccines etc..blah blah...Then the unfriendly doctor who doesnt even pet your animal when entering the room comes in and just tells you how you need this vaccine and this one and oh have you had this and that???? Pushing and pushing these vaccines and exams on you- and might I add they are the MOST EXPENSIVE VET! I switched to another vet in the area because they are way low and give a discount on wellness exams w/routine vaccines. (how nice is that?) Please if you really want to find a caring veterinary hospital who doesn't rip you off- look around. Do not go here.…