Your business practices are unethical and horrible. You need to realize that it is more important to treat customers fairly rather than scheme dollars out of them. Terrible and abrasive customer service.
HAVE YOU, OR ANYONE YOU KNOW,BEEN WRONGFULLY TOWED BY
AFFORDABLE TOWING AND RECOVERY?
IF SO, PLEASE CONTACT ME. I AM PURSUING ACTION AGAINST THIS COMPANY FOR ILLEGALLY TOWING MY CAR. IF YOU HAVE ANY EXPERIENCES WITH THIS COMPANY WHATSOEVER PLEASE CONTACT ME.
ANY HELP WOULD BE APPRECIATED
UNPROFFESIONAL. This company is horrible. Not only horrible unprofessional. My car was towed even though it was NOT suppose to be. Driver 151 (since he didn't want to disclose his name) brought my car back & messed up the front end of my car. When I called to make a report the lady that I was passed to gave me attitude like I had done something wrong. I have never actually taken the time to write a review but, after being treated that way. I didn't know what else to do.
MARK SAWYERS IS A CROOK!!!.
He buys businesses, gets them into financial trouble with their vendors...doesn't tell the new buyers, and sells...MARK SAWYERS IS A CROOK JERK CON ARTIST.
Email me for his facebook page - send him a message!!
Third Reich of Towing. I had just moved in to my apartment at Linkhorn Bay, finished late unpacking my car, and fell asleep. The next morning, with my parking decal in hand, I walked out to my car...only to find that it was towed. WTF? They don't care that you actually live there, they charge you the same $130. Hire ANYONE but these Nazis to tow your car. Their facilities were disgusting, and I would like to echo the stench of feces and alcohol that permeated throughout their building and around their employees. I can't wait to find what's missing in my car...no worries, I can probably buy it all back on eBay.
AFFORDABLE TO WHO?.
We had our car towed yesteday as the parking pass had fallen on the floor. It was visible but it was on the floor. I went to pick up my car and was actually called an A$$hole by the guy collecting my $125.00. I cannot believe how I was treated. Our car is a Min Cooper and has been parked here every night for tha last several months. It was no mistake - these guys are total crooks! Linkhorn Bay apartments was of no help either.
How you "affordable" people can sleep at night is beyond me...
Oh. Thats right - you don't sleep at night because you're out towing people's cars while they are asleep. Totally unacceptable - You are CROOKS!!!!!
Cowardly Towing & Stealing INC. I moved into my apartment last night at 7pm. The main office was closed and my roommate wasn't around to give me by sticker or a guest pass. I wake up to go to work this morning only to find out that my car had been towed by these people. They are the most unprofessional, rude, unintelligent scamming people/business I have ever dealt with. You can call and talk to them, explain your situation. The only thing that will be screamed at you is "Ok, that will be $125". I think it is crazy that these people have free reign to come into your apartment complex at night with a flash light scanning vehicles to steal. I honestly wish someone would take these guys out of business. I understand I need a sticker or a guest past, however the way they do business is just shady. My car wasn't even there for 12 hours. If your thinking about using this company, I would highly suggest you go to another company so that you don't have to deal with these people, they don't deserve your business or any business for that matter.
never recommend this place to anyone. this company loves to sneak into my apartment complex at night they are so desperate for money I see them parking their tow trunk and walking around the apartment parking lot with flashlights looking into vehicles checking for passes and dates I assume. If they had any kind of education you know they wouldn't be doing this at early morning hours when people are asleep, they are real cowards, why not do it in daylight?lol they must have been real desperate for money last night, they stole my car out of the visitor parking and argued my car wasn't parked in visitor parking at my apartment complex.I am in the military, have military stickers and decals on my car, I guess that was their way of supporting the troops! Can't wait til I see them ride through my apartment complex again at night HaHa!!!!
I am a victim...haha I label myslef a victim since they towed my vehicle from a lot where the signs were confusing and vague. When presented with my evidence and an opinion from the board they flat out refused to concede that they are in the wrong....they tow specifically from 456 Granby St and the signage is conflicting in direct violation of Norfolk City code 25-300
Norfolk City Code Available free of charge to review at municode . c o m
They refuse to allow you to inspect there tow logs...
HERES THE KICKER FOLKS...THEY HAVE TO ALLLOW YOU TO INSPECT THERE TOW LOGS IF YOUR THE OWNER OR CUSTODIAN (VICTIM) OF A VEHICLE TOWED BY THEM NORFOLK CITY CODE 25-304 DURING NORMAL BUSINESS HOURS
THEY REFUSE TO POST THERE LICENSES AND
*ALL FEES as per state code
Folks if you really wanna reform this company start by contacting Virginias Towing and Recovery Operators Board 1-804-367-0714
Contact these agencies as well
Online Complaint Better BusinessB ureau of Hampton Roads
VIrginia Office of Consumer Protection
Virginia Corporation Commision
Norfolk Commisioner Of The Revenue
Office of the Attorney General
The Company is owned by one Mr Jonathan M Sawyer who also happens to be a partner in Recovery Solutions of Chesapeake on Bainbridge Blvd. and a MEMBER appointed by the SOH to the towing Board what Irony.
The General Manager Is one Mr. Chris Kowalski and the Norfolk address is 2424 Cromwell Rd.
Norfolk ,Va 23509
The Registered agent is
Richard H Matthews Esq.
222 Central Park Ave Ste 400
Virginia Beach, Va 23462
What a miserable operation in my opinion...just lousy and miserable....I for one wouldnt let them tow a bag of doggie poo for me.
Awful business practices.
I've let some time go by in the hopes that my aggrivation would lessen and my complaint would be rational and taken seriously.
On August 31, 2008 Virginia Beach held an event (Rock-n-Roll half marathon) that brought 20,000 plus runners and thousands of additional spectators into the area. I, along with two of my friends, were participants in that race. My girlfriend, along with each friends significant other were also in town with us.
They parked in a RiteAid store lot as we were finishing the race (just before 10am) to pick us up. One of those friends actually works for a nearby Rite Aid as a pharmacist. By time we returned to the store (10:30) my girlfriends car was already ACCROSS THE STREET in a tow lot! They hadn't even written up the tow slip and yet they demanded we pay them $125 to get the car released! That's extortion.
They had filled their lot with people parking right accross the street! They weren't even making announcements over the store intercom for every car's license plate.
Companies should certainly have a little more restraint on a day when Virginia Beach is supposed to be welcoming visitors. Instead, I'm repulsed to consider shopping at RiteAid and I can guarantee all five of my companions felt just as angered.
By the way this is nothing new for this company ... see following article hamptonroads,com/node/51761
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