Pungo Veterinary Clinic

06/30/09

Harder to afford

by boop12

I recently had my cat become very ill was treated rudely on phone and told to go to emergency vet. during regular business hours, finally after becoming angry I was seen the same day. Was charged $50 office visit for my sick cat whom had to be put to sleep. Also was told $150 to $175 to neuter my male lab mix had him neutered by peta for $70 with 3 days of take home pain meds for him. I have been going to pungo for over 10 years and its getting harder for me to afford to bring my pets in and some of the newer staff is very rude.

• Cons: high price

06/10/09

Hometown Vet with the Hometown Feel!!!!!!

by mygoldenslove

My Golden had to be treating for Heartworms, He really loves going to pungo vet, He is really a different dog when he gets there because as a puppy he would be loved on and back behind the receptionists desk, and now at 55 ibs. he still wants the love from the girls, they are great, it does not matter how many people are in there, if you have them on the phone, or in front of the receptionist desk, you have the whole staffs full attention. You just really feel important and I felt really bad because last year financially I had issues and missed some vet appointments and he ended up with heartworms, I was in shock, and felt so bad I just wanted to cry in the room. They made me feel better, and said I was not the only one and it is very common in this area, so even though lack of my care caused his journey with pungo vet which should not have been a case, I was really in shock , my baby with heartworms, how awful even though I still feel responsible, I got it taken care of I paid payments and final payments within a couple of weeks and schd. his appointment. The point is they never critisized me they knew I knew the importance of heartworm pills, but things do happen so they not only helped my baby they helped me emotionally deal with the guilt, so now it is over and we are going on to step two making sure he is clear in two weeks. The moral of the story is even if you have to go without something keep your dogs on heartworm pills no matter what life brings you because that few dollars a month will cost you with over four hundred when they tell you they are positive, it is really stupid for my dog to go through this but it is what it is. Don't even say it won't happen to your dog because my dogs are inside dogs I never thought that would be anything I would have had to deal with. But thanks pungo for saving my dog and making his life a longer and a healthy one again. See you in two weeks. Get up to pungo get your dog checked for heartworms !!!!!!! Before it is to late !!!!!!

• Pros: Don't know many other vets, but for me it's the best Vet
• Cons: My dog Likes going to the Vet which is weird?

02/26/09

They wanted me to pay for their mistake?

by DB30

I took my cat here a few months ago and "assumed" that the amount they charged me was for everything done at that visit. I went back a few days ago and was told that they made a mistake and failed to bill me $15, the problem was that they now wanted $66 from me. I had no idea that I owed them $15. I told them that I did not mined paying the $15 but the $66 was unreasonable. This must have upset the owner/vet because she came around the corner yelling at me that I need to pay their attorney fee's. I explained to her that her front desk said that it was their mistake so it was unreasonable to ask me to pay her attorney fee's. The kicker is that I never heard from an attorney so I'm not sure what they were paying an attorney for. I have been taking my animals here since I was 10 years old and yet the vet cared more for her attorney fee's then my continued business. She was unprofessional and unreasonable about the whole situation. BEWARE! Take your business to another vet, one who would value your business.