Salon Vivace

Doesn't Recommend

kianab

Joined 2 years ago

Salon prices, NOT salon quality!. Salon Vivace will certainly charge you salon prices, but the quality was not delivered on my visit. I went for hair color and cut. The cut was fine and the conversation of the stylist was enjoyable, however the color came out very wrong. My roots (the whole reason I made the appointment) came out orange while the rest of the color below was a much more platinum blonde color. Initially, I didn't notice the line of demarcation. However as soon as I got home & examined the color(s) in my own, well-lit, bathroom it was obvious there was a problem. For the $150 I paid, I feel I was no better off than had I bought box color and done it myself! I did return the next day to salon vivace, where no stylists were working on a sunday & the receptionist was eating chinese take out at the front desk. The receptionist, who must not have realized she was the "face" of entire salon that day (unfortunately a very unprofessional one), did not offer an apology and acted very noncommittal about problem I considered very obvious, not to mention pricey! When I did get to talk to the stylist a few days later, she also did not offer an apology, just offered to add a few more highlights if that "is what I thought I wanted". Again, I felt this was extremely unprofessional. My appointment for these highlights was cancelled by the salon due to weather and when I called to reschedule I inquired about price. I was then told I would still be paying the same $150 as before to FIX this color! I urge you NOT TO WASTE YOUR TIME OR MONEY AT SALON VIVACE! We are a military family and I do have to change stylists every time we relocate, hence the importance of getting it right the first time. In all my 15 years of paying for salon color have I had such terrible results!

Recommends

Jennifer116

Joined 5 years ago

Great no matter when you go!. I have been a customer at Salon Vivache for over 10 years. They have maintained wonderful service and I have never gone on a day when I didn't get top notch results! This place is great and they are always professional!

Recommends

Contributor

Joined 10 years ago

Editorial Review by Christy Buena. Day spa and salon specializes in hair cuts, coloring and styling including wedding hair and make-up.