Train Station Restaurant

(757) 247-7512

2295 Harbor Rd, Newport News, VA | Directions   23607

36.973360 -76.431671

Open Hours

Mon. CLOSED;Tue. - Thu. 11am - 2:30pm;Fri. 11am - 4pm;Sat. 4pm - 10pm;Sun. 12am - 6pm

 
Restaurants, American Express, Discover  more

More Payment Methods: MasterCard, Visa

Neighborhoods: Downtown, South

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Menu
Fried Or Hot Chicken Wingettes, Beer Battered Onion Rings, Crab Canapes, Chicken And Sausage Gumbo, Vegetable, Soup Of The Week, Clam Chowder, Caesar Salad, Salad Platters, Garden Salad... more

Reviews for Train Station Restaurant

Doesn't Recommend
1.0
over a year ago

Sorry excuse for a jazz club – I do NOT recommend this restaurant. I made a reservation for 8:00 for a Friday night jazz show. When I arrived at 7:45 they told me I was late and that my table had been given away. I told them I was not late but in fact 15 minutes early and then they said Oh, no one wrote down the time. I explained I was sure someone did because I had to spell my name for her. Then they changed the story to say I had to be wrong because they don't make reservations atfer 7:00. I spoke to the manager and the owner Robin. They insulted my intelligence trying to tell me that no one there had confirmed my reservations and in essence calling me a liar. They made NO effort to right the wrong. The manager was very nonchalant about the whole thing. I told them how far I had driven and that I called because their flyer suggested calling to make reservations. But they still insisted I was wrong and no one there had made that reservation. I am completely disappointed and I will NEVER attempt to attend a show they sponsor again. The food is not even that good and the drinks are weak and overpriced. The place is small, crowded and hot, not to mention SLOW service! I was trying to patronize a local business instead of going across the water but this is the thanks I got. I doubt they even read these reviews but if anyone who knows them reads this one please be sure to point it out to them. They should remember me well.

 


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