Brutti's East

Doesn't Recommend

portsmouthcustomer

Joined 3 years ago

Will Never Eat Here Ever Again!!!!!!!!. My husband I planned to enjoy a romantic evening for our anniversary. Our experience was HORRIBLE!!!!!! The food was horrible. The management handling of the situation was worse.

Doesn't Recommend

Harmony23320

Joined 3 years ago

Mother's Day Brunch. I made reservations for my mom, my husband and myself for the mother's day brunch. The crowd waiting outside and the crowd inside was maddening. We were seated soon after arriving at a table for 6. I couldn't understand this since there were so many people waiting and there were only 3 of us. Oh well...more elbow room for us! We were standing in the long slow line near the bar/kitchen/register constantly being buffeted by the wait staff. No fault of theirs, the restaurant was just too crowded. Our waiter approached us and asked if we minded moving to a table for 3. No problem! When we finally got our food and back to the table we had been crammed behind a door and none of us would fit into the space for one of the chairs. (No...we are not big people) We refused the table and were immediately moved to a slightly more suitable location; still cramped but at least we fit. I was okay with this until I realized.....hell's bells....that 3 people had been seated at the table for 6 that we had just been asked to vacate!!!!!!!!!!!!!!!!!!! NOT ACCEPTABLE. Brutti's, you might want to more closely monitor the number of people you allow to make reservations so that the experience isn't totally ruined by slow food lines and elbow-to-elbow contact with your fellow diners. I felt we totally overpaid for the experience we had.

Doesn't Recommend

gracebarr

Joined 4 years ago

EASTER RUINED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!. WE MADE RESERVATIONS 2 WEEKS IN ADVANCE. UPON ARRIVAL, WE WERE STILL ORDERED TO STAY IN LINE OUTSIDE IN THE COLD AND WAITED FOR 15 MINUTES WITH A NEW BORN BABY IN TOW. ONCE SEATED, OUR NOT SO FRIENDLY SERVER GREETED US. WE WERE A PARTY OF NINE, SO IF I WERE HER AND CANT REMEMBER A SIMPLE ORDER OF COFFEE, I WOULD'VE WRITTEN DOWN OUR ORDERS. FINALLY AFTER HER THIRD TRY OF GETTING OUR DRINK ORDERS CORRECTED, WE HAD THE PLEASURE OF DRINKING C-O-L-D COFFEE!! WE WERE SEATED OUTSIDE IN THE PATIO THAT THEY HAD SET UP TO ACCOMODATE THE VOLUME OF GUESTS FOR EASTER, BUT NEEDLESS TO SAY THAT IT WAS A BAD IDEA!!!! THE WHOLE TIME WE WERE SAT, WE KEPT OUR JACKETS ON!!!! BEAUSE IT WAS COLD THAT DAY. FINALLY, THE WHOLE BRUNCH LINE INSIDE JUST DIDN'T WORK FOR ANYONE. GUESTS HAD TO FIGHT TRAFFIC IN THEIR SERVERS WORK AREA. IT WAS SO UNORGANIZED. ALL HOT FOODS WERE COLD!!!! ALL COLD FOODS WERE TASTELESS. INSTEAD OF OVERBOOKING THE RESTAURANT, THEY SHOULD'VE PAID MORE ATTENTION ON HOW THE FOOD LINE WOULD WORK FOR THE GUESTS AND NOT COMPROMISE THE WORKERS AREA. I JUST WANTED FRENCH TOAST, AND EVEN THAT WAS COLD AND DRIED UP. THE RESTAURANT COULDN'T HANDLE THE EASTER VOLUME. PLUS AN AWFUL SERVER DID NOT HELP MAKE IT ANY BETTER. IM SURE ON A NORMAL BRUNCH DAY (NO HOLIDAYS) IT'S A GREAT PLACE. I SUGGEST COMING UP WITH A BETTER PLAN SINCE MOTHER'S DAY IS COMING UP. DON'T COUNT ON US MAKING ANY RESERVATION THERE. UNLESS WE WANT AWFUL SERVICE, BAD FOOD, UNORGANIZED RESTAURANT AND MOTHERS DAY RUINED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Recommends

foodloversexkitten

Joined 4 years ago

Chef Michael Rocks it Out!!!. I've been to Brutti's off and on over the years. The food's been inconsistent. I went back recently and was blown away by a scallop special!! The steak were done perfectly, and sauces superb. Aparently, they have a new Chef. He's awesome!! I'll go back again and again as long as Chef Michael Ivens is cooking:o)

Recommends

Contributor

Joined 10 years ago

Editorial Review by Christy Buena. French bistro serves breakfast and offers a selection of seafood, omelets and a contemporary atmosphere.

Recommends

saynt96

Joined 11 years ago

Best hidden gem. This gives P-Town a new flavor. Fun, relaxing atmosphere with helpful service. Sandwiches are tasty and inexpensive too.