AVOID AT ALL COSTS.
WARNING!!! Factory TV is also listed as "Same Day TV" which has numerous negative reviews. I took my TV in for a simple repair, was told I'd have a quote in 24 hours. After two weeks of hearing from them once and no quote, I took my tv back. I'm now out the $90 drop off fee. For all I know they used my flat screen as a card table. This is a run down and dirty looking location and junky inside. Avoid at all costs.