Before I came to the AVEDA salon I viewed their products online and was interested in purchasing them, but had a few questions about what products I would need for my skin type. So when I came inside the partially empty salon, no one even said hi or acknowledged me. I was in the store for 45 minutes, they helped other customers that came in, yet no one helped me. There were 3 girls behind the counter just watching me. I kept looking at them to see if they were busy, but they weren't, they just watched me the entire time. Eventually I walked out, I felt snubbed, it's unfortunate, I was going to purchase quite a bit.