Guadalajara Town Ctr

Doesn't Recommend

foodlover1110

Joined 3 years ago

LOOK AT YOUR BILL CAREFULLY! They OVERCHARGE!. I got a restaurant certificate good for $25. You can use it Sun-Thurs with a minimum charge of $35 and 18% gratuity - no biggie right?? Well we went there for a family dinner today. When it came time to pay, we asked the server for our check and handed her the certificate. She came back a few minutes later and asked for my credit card to process the payment without giving me the check. Obviously something was going on so I asked for the check before I gave her my credit card. When she brought it over I noticed she had charged me for an extra jumbo margarita which are over $13. I asked her to fix the bill. She comes back a few minutes later and again tried to take my credit card without allowing me to review the check. She goes to her manager yet again (oh yes, the manager is doing all this!) and shows me the check. This time it is correct, but they had not given me credit for the $25. She said the manager would take it off before swiping my credit card. A few minutes later when she brings the receipt for me to sign, it was the same amount as the check, meaning they had not taken $25 off as the server said they would when they swipe my card. They must really think we are stupid! I refused to sign and went directly to the manager. He had actually thrown away the bill. I asked for him to show me how he had deducted the $25. After pretending to review it, he said "my mistake" and then finally takes it off.

The food is great and the atmosphere is nice but check your bill carefully!

Doesn't Recommend

AFChic79

Joined 3 years ago

Who wants to pay strip club prices at a bar???. We just went for the first time this weekend. There was no cover, maybe because it was ladies' night? Even the men were free, so I'm not sure.

We got a total of 5 drinks on our tab... $41. They charged me $13 for a martini... made with Smirnoff vodka, no less (not like it was Grey Goose or something).

Don't waste your time.

Doesn't Recommend

schotzie757

Joined 4 years ago

not the best choice. About a year ago this was a great place to go.... BUT.... recently it's gone down hill. They now charge $20 to get in for guys and $10 for girls even with a member's card. It is not worth the money. The wait staff isn't that great and they are actually pretty rude. My last experience there was pretty awful. The one in down town norfolk is a better choice